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Vonage is an enterprise cloud communications provider. A world leader in its field, Vonage helps companies accelerate their digital transformation by offering them tailored services to make communications more flexible and smarter. Inbenta has built this integration with Vonage to help our customers build Voicebots and use voice as a communication channel for their users. This integration also offers escalation to a human agent when the bit does not have a response to a user question.