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Chatbots are now mainstream in tech and are the present and future of customer support. A regular chatbot on the website will soon be a trend of the past. Users are now looking for support across all of their communication channels - Voice is one of the most popular among them. A study says 90% of human interaction is through voice.
Keeping the current and future in mind, Inbenta has built several integrations to various voice products making it easier to create voice bots. In this series, we have built a new connector for Twilio Voice. Build an engaging voice experience that you can quickly scale using this connector between Inbenta Chatbot and Twilio Voice.