Text to Speech/Speech to Text | Chat

Add speech-to-text and text-to-speech capabilities directly within Chat to improve accessibility and give users more ways to interact.

Key Features:

• Speech to Text Input: Lets users speak instead of type, converting spoken words into text within the Chat interface.
• Text to Speech Output: Converts chat responses from the system or agents into spoken audio so users can listen to replies.
• Customizable Voices: Configurable options to select different voices for the text-to-speech output.
• User Playback Controls: Provides user controls to replay previous messages, pause playback, and mute/unmute audio.
• AppHub Connector: Available as an add-on module through the AppHub. This provides a straightforward way to extend the functionality of your Inbenta Chat deployment.

Requirements:

• Requires an active deployment of Inbenta Chat.
• Requires the purchase of the Text to Speech/Speech to Text AppHub Connector.

This integration improves the user experience by adding voice interaction to Inbenta Chat, giving customers greater flexibility and accessibility for communicating with the platform.