Inbenta Search seamlessly integrates with Salesforce Service Cloud, enhancing search capabilities with AI and Natural Language Processing to provide relevant results from FAQs and knowledge databases.
Key Features:
- Easy Integration: Connects directly with Salesforce Service Cloud to access content from your FAQs and knowledge bases.
- AI-Powered Search: Uses Inbenta's AI and Natural Language Processing to improve search results on the Salesforce platform.
- Self-Serve Setup: Easily set up the integration yourself with step-by-step instructions available in our Help Center.
- Content Retrieval: Delivers relevant search results using existing Salesforce content, improving self-service support for users.
- Requirements: Requires the purchase of Inbenta Search.
By integrating Inbenta Search with Salesforce Service Cloud, you can give your users efficient and accurate self-service support, using AI to enhance the search experience and maximize the value of existing content.