Multilingual Chat | Chat

Our Multilingual Chat solution allows for seamless communication in multiple languages through real-time translation.

Key Features:

Language Detection: Automatically detect the user's browser language and any changes during the conversation.
Manual Language Selection: Users can manually change their conversation language from a customizable list.
Two-Way Real-Time Translation: Integrate with providers like DeepL, Google Translate, or AWS for instant translation of user questions and Chat responses.
Chat Agent Support: Allow live or virtual chat agents to communicate with users in their preferred language via real-time message translation.
Quick Setup: Provide multilingual support with a single-language setup for your Chat instance.

Requirements:

Requires the purchase of one Chat instance with indexed and published content. We provide credentials for translation services, supporting DeepL, Google, and AWS.
Requires the purchase of Assist for real-time translation with a live agent.

Additional Resources:

Enhance customer support, improve user satisfaction, and expand your global reach with Inbenta Multilingual Chat.