AppHub. More Possibilities with your Inbenta.
Search for your favorite apps below.
Email | Assist
Enhance your customer support by integrating Inbenta's Assist case management system with your email inbox. This integration allows you to seamlessly create unique support tickets from online engagement.
Key Features:
- Real-Time Ticket Creation: Automatically convert user emails into support tickets.
- Corporate Email Integration: Link your corporate email accounts with your Inbenta Assist instance, enabling you to send ticket-related emails through your own corporate email addresses instead of the default Inbenta account.
- Centralized Support Management: Collect and view inquiries and support requests from end users via your corporate email accounts in your inbox, alongside tickets from other channels within the Assist platform.
- Customizable Email Settings: Configure your corporate email address to display the desired “From Address” and “Reply To Address” for replies to tickets.
- Self-Serve Setup: Easily set up the integration yourself by following the step-by-step instructions in the Help Center.
- Requirements: Requires the purchase of Inbenta Assist.
By integrating your corporate email accounts with Inbenta's case management system, you streamline your support process, improve communication with your customers, and efficiently manage all support tickets within the Assist platform.
